When you’ve used up all the data included in your plan, your data will typically reset at the start of the next billing cycle (on the 28th).
For Mobile SIM (SIM-only plans): We offer an Auto Top-Up feature. Each top-up of $10 adds 2GB of data, and this can occur up to 5 times per billing cycle. Once the 5 auto top-ups are used, the feature will stop automatically, and your data connection will be suspended until the next billing cycle (on the 28th). You will receive an SMS notification from MyAcct each time 2GB of data is added.
For Mobile Broadband (MBB): There is no Auto Top-Up feature. Once your data runs out, your connection will be suspended until the next billing cycle (on the 28th).
If you need more data after using all 5 auto top-ups on your SIM card, or if you’d like to top up additional data for your MBB service, please contact Live Agent directly for further assistance.