NBN® FREE FIBRE
UPGRADE

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13,000+ Reviews

4.9 star rate

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Congrats! Your address is eligible for nbn® full fibre upgrade: enjoy 1 month free on nbn 500 / 750 / 1000 with a 12-month contract (applies in 2nd month).

Congrats! Your address is eligible for nbn® full fibre upgrade: enjoy 2 months free on nbn 500 / 750 / 1000 with a 12-month contract (applies in 2nd and 8th month).

Congratulations: Your address is eligible for the nbn® 1-month free special offer (applies on 6-month+ contract)

See our range of plans below and sign up online.

Plans
(①PLAN → ②CONTRACT → ③ROUTER)

Above Occom plans include

No Lock-In Contract

$0 Activation Fee

Unlimited Data

365 Days Support

Contract
(①PLAN → ②CONTRACT → ③ROUTER)

A Pre-Configured Router?
(①PLAN → ②CONTRACT → ③ROUTER)

By selecting this option you are stating that you have a compatible modem that you will use to connect your
service. Because there are thousands of modems on the market, our technician could not possibly familiar with every
one of them, only limited assistance can be provided.

Layer 1 8

Include a home phone plan? (Optional)

Note: If you are using landline number it will be disconnected when you connect to the nbn.

Layer 1 8

Include a SIM Plan? (Optional)

10% off is applied on SIM plan when bundled with internet service.

Why Occom

Over 13,000 of our happy customers earned us our 4.9/5 star rating on Google. Our unparalleled service and support powers Aussies with our nbn® fibre plans.

Speeds You Can Count On

Our nbn® plans deliver high-speeds, so you can stream movies, game, study or work remotely. With speeds of up to 1000 Mbp/s, with us, your internet will always be faster, even during peak hours.

Customer Trusted

You don't need to take our word for it, we have 4.9 star rating on Google, with over 13,000 reviews. This is unheard of in our sector. This is the result of constant dedication to delivering what we promise.

Wi-Fi That Just Works

We’ve tested, tweaked, and optimised our routers so you don’t have to. Just plug it in, and you’re good to go—fast, stable, and hassle-free Wi-Fi that covers your whole space. No guesswork, no stress, just seamless internet.

Support, Sorted in Seconds

No more endless wait times—our team answers in just 20 seconds on average. One call, quick fix, back online. Easy!

Australia’s highest rated ISP

I'm so glad I chose OCCOM; their customer service was incredibly helpful and responsive. Hannie, in particular, guided me through the router setup step by step. I finally connected to the internet successfully. Thank you so much!
The customer service representative provided clear and easy-to-understand replies, was very patient, and quickly helped me set up the Wi-Fi.
Sonia is such an asset to the team at Occom if it wasn’t for her I would have moved providers, I was very lucky to get her to assist me . She is 10/10
Easy to communicate with setting up router
Very helpful and the problem was solved. My internet has been slow since we've moved in 4 years ago. I tried calling a couple of times in the past and was told to turn it off and back on again. The best I had in the past was 25mbps. The technician I spoke to today pointed out that my internet was connected in the wrong port, she asked me to change it from Lan2 to Lan1. Turned it off and on again. The speed test went up from a6mbps to 60 Mbps. It's no telstra cable speed but it is the best we've had in this house since we've moved in, in 2021.
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Frequently Asked Questions

Upgrading to FTTP can provide access to faster and more stable internet. By upgrading, you can unlock the access to Superfast (250Mbps), Turbo (nbn500), Ultra (nbn750), and Ultrafast (1000Mbps) tiers of download speeds.

Upgrades are currently only available at selected FTTC and FTTN addresses. You can check the eligibility via the search bar at the top of the page.
If your address is eligible, Occom will help you upgrade to FTTP with $0 standard installation when you sign up for an eligible speed plan.

There are different types of nbn connections that connect your home or business to the nbn.

  • Fibre to the Premises (FTTP): A connection type where the optical fibre is connected all the way to the nbn® connection box installed in your premises.
  • Fibre to the Node (FTTN): A connection type where the optical fibre runs to the node near your premises and the copper wiring connects the rest of the way.
  • Fibre to the Curb (FTTC): A connection type where the optical fibre runs next to your premises, usually the nearest nature strip in front of the premises, and then copper wiring carries the connection the rest of the way.

In a standard nbn FTTP upgrade, the following steps must be completed:

  • Occom will arrange for a nbn® technician to assess the surroundings of your premises prior to the installation. This will help the technician identify any potential obstacles early and prepare for your upcoming installation appointment.
  • After the 1st appointment, a 2nd appointment will be scheduled for the installation of the nbn® equipment both inside and outside your premises. You, or an authorised person over the age of 18, must be present during the installation to provide the technician with access to both internal and external areas of your premises.

If you are the tenant of the premises, you may be required to show the nbn® technician written approval of the upgrade before the installation begins.

Once your FTTP upgrade is complete, you will need to connect to the new nbn® connection box by using an Ethernet cable and a compatible modem router.

You might need to upgrade your modem/router to a compatible one for the FTTP connection or the speed tier you’ve ordered. Occom will provide you with information on the specific requirements and any necessary equipment changes.

Reach Out To Us

Contact our professional support team to respond to all your questions
and guide you through the sign-up process.

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Call now: 1300 299 999
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